Account Manager-Client Success
Company: City Wide Facility Solutions Houston
Location: Houston
Posted on: January 18, 2026
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Job Description:
Job Description Job Description Account Manager – Client Success
Houston, TX | Full-Time | Hybrid In-Office and Field Build lasting
client relationships as an Account Manager with City Wide of
Greater Houston. We are seeking a dedicated Account Manager to join
our Houston team and serve as the trusted partner for our clients.
In this role, your priority is ensuring customer satisfaction
through consistent communication, problem-solving, and service
delivery. You’ll be the connection between our clients and internal
teams, making sure every account receives the attention and support
it deserves. Responsibilities Serve as the primary point of contact
for assigned accounts, ensuring a positive client experience.
Develop strong, long-term relationships that encourage trust and
client retention. Address client needs promptly and coordinate with
internal teams to deliver tailored solutions. Monitor account
health and proactively identify opportunities to improve service.
Support contract renewals and account growth through excellent
service delivery. Qualifications Bachelor’s degree in Business,
Communications, or related field (preferred). 2 years of experience
in account management, client success, or customer service .
Exceptional communication, listening, and problem-solving skills.
Strong organizational abilities and the capacity to manage multiple
accounts simultaneously. Familiarity with CRM software is a plus.
Ability to present and collaborate effectively with all levels of
an organization. Willingness to drive to meet with clients onsite
50% of the day. Business to Business upselling services to
established clients. Why Join City Wide of Greater Houston? City
Wide of Greater Houston is a trusted partner in the commercial
building maintenance industry. We deliver facility solutions that
keep businesses running smoothly while prioritizing service and
responsiveness. Our workplace culture is built on integrity,
respect, faith, family, and a commitment to customer service.
Benefits include: Medical, dental, vision, life insurance, and
401(k) with company match Additional voluntary insurance options
Hybrid work flexibility Professional, team-oriented work
environment Opportunities to give back through community
involvement Apply Today If you are passionate about client service
and enjoy building long-term partnerships, apply now to join City
Wide of Greater Houston as an Account Manager . Powered by JazzHR
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Keywords: City Wide Facility Solutions Houston, Missouri City , Account Manager-Client Success, Accounting, Auditing , Houston, Texas
