Service Advisor
Company: Ron Carter Autoland
Location: Alvin
Posted on: February 13, 2026
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Job Description:
Job Description Job Description Job Description Experienced
Service Automotive Advisor is sought to grow our winning team.
Consulting customers on auto repairs, experience as a service
writer of repair orders, and advising customers of repair needs are
all essential skills. BUT, only apply if you have great
communication skills and will use those skills to make customers
feel welcome, valued, and informed. If people bother you, then
don't bother to apply. Check out our amazing "people":
www.roncartercareers.com Be our Guest and review the Job
Description: Job Purpose: Initiates automotive services and repairs
by ascertaining performance problems and services requested;
verifying warranty and service contract coverage; developing
estimates; writing repair orders; maintaining customer rapport and
records. Duties: Ascertains automotive problems and services by
listening to customer's description of symptoms; clarifying
description of problems; conducting inspections; taking test
drives; checking vehicle maintenance records; examining service
schedules. Verifies warranty and service contract coverage by
examining records and papers; explaining provisions and exclusions.
Develops estimates by costing materials, supplies, and labor;
calculating customer's payment, including deductibles. Prepares
repair orders (RO) by describing symptoms, problems, and causes
discovered, as well as repairs and services required; obtaining
approval signatures; entering RO into service database system.
Maintains customer rapport by explaining estimates and expected
return of vehicle; obtaining customer's approval of estimates;
obtaining and providing contact telephone numbers; answering
questions and concerns; arranging towing and temporary
transportation. Maintains automotive records by recording problems
and corrective actions planned. Updates job knowledge by
participating in educational opportunities; reading manufacturers'
publications. Enhances organization reputation by accepting
ownership for accomplishing new and different requests; exploring
opportunities to add value to job accomplishments Benefits:
Medical/Dental/Vision/Life 401K Paid Vacation Holiday Pay Free
Employee Wellness program through Houston Methodist Hospital
Keywords: Ron Carter Autoland, Missouri City , Service Advisor, Customer Service & Call Center , Alvin, Texas
