Program Manager, Classroom Services

Company: UTMB Health
Location: Galveston
Posted on: January 29, 2026

Job Description:

Job Description Minimum Qualifications: Bachelor’s degree from an accredited university or equivalent, with 5 years of experience in program management. Preferred: Audiovisual (AV) Technology Management experience. Job Summary: The Program Manager is accountable for the personnel, operational and financial management of assigned program(s) that may cross multiple departments and/or services, to ensure optimal quality, cost, and or service/outcomes. Job Duties: - Oversees and supervises all business and administrative activities relating to program operations and budget. - Provides leadership for the program and promotes teamwork. - Serves as a liaison between institutional departments and local area groups to assess need and develop project plans and budgets. - Leads/participates in collaborative interdepartmental approaches to develop and enhance an integrated system of care, as appropriate. - Coordinates all joint operations for the program with both internal and external sources. Works with other campus departments to establish collaborative programs. - Assists in identifying potential funding sources for the program, and prepares/monitors budgets to ensure services are provided in a cost-effective manner. - Evaluates services to maintain compliance with contracts. - Reviews existing contracts for renewal. - Recommends hiring and termination of all supervised employees. - Facilitates development of goals, performance standards, and objectives of the program. - Works with other campus departments to establish collaborative programs. - Responsible for identifying and evaluating the need for new equipment, supplies, communication services, and information services for all areas of the program. - Initiates implementation plans for new projects and services within the program. - Adheres to internal controls and reporting structure. Additional Duties: - Manage, operate, and troubleshoot AV systems, including cameras, microphones, speakers, streaming tools, and classroom conferencing technologies. - Coordinate AV setups for meetings, classes, recordings, simulations, and special events. - Oversee maintenance, equipment upgrades, and device lifecycle planning. - Collaborate with IT to ensure system compatibility, cybersecurity standards, and technical support. - Maintain inventory of AV and technology equipment, including tracking, repairs, and replacements. - Train faculty and staff on AV tools, technology, and best practices. KNOWLEDGE/SKILLS/ABILITIES - Knowledge of program management principles, project planning, and workflow development. - Understanding of organizational operations, budgeting, procurement, and financial tracking. - Knowledge of strategic planning, performance measurement, and process improvement methodologies. - Working knowledge of audiovisual (AV) systems, classroom technology, event support operations, and equipment maintenance (if applicable). - Ability to lead teams, manage complex workflows, and coordinate interdepartmental operations. - Knowledge of stakeholder engagement practices, customer service standards, and communication strategies. - Knowledge of compliance requirements, institutional policies, and documentation standards relevant to the program. - Familiarity with data reporting, analytics, dashboards, and evaluation tools. Salary Range: Commensurate with experience. EQUAL EMPLOYMENT OPPORTUNITY: UTMB Health strives to provide equal opportunity employment without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, genetic information, disability, veteran status, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. As a Federal Contractor, UTMB Health takes affirmative action to hire and advance protected veterans and individuals with disabilities.

Keywords: UTMB Health, Missouri City , Program Manager, Classroom Services, Engineering , Galveston, Texas