Director of Program Management, Consumer Product - Remote

Company: UnitedHealth Group
Location: Missouri City
Posted on: March 18, 2023

Job Description:

At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us and start doing your life's best work.(sm) The Director of Program Management, Consumer Product will lead a team who works with various stakeholders within UHC, Optum and Consumer Engineering to drive execution and ongoing operations for strategic member facing websites and mobile applications aligned to the consumer experience across digital products and lines of business. This leadership position will focus on ensuring strategic initiatives are received, prioritized, evolved into roadmaps and will be a champion for the digital consumer experience leading decision-making dialogue with a fact based, data driven foundation. The focus of the Director of Program Management will be to understand and articulate our consumer and stakeholder needs, build relationships, validate value, usability, feasibility, and business viability, communicate priorities, and drive successful execution of strategic initiatives in a matrixed environment. This business-critical role serves as the champion for Consumer Product portfolio of work, developing new standards and product best practices, and serves as a point of escalation for complex cross-functional prioritization challenges. This leadership role will drive employee engagement and provide coaching, and direction as needed to drive successful outcomes. You'll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. Primary Responsibilities: Lead a team of product managers who are responsible for organizing and prioritizing new and ongoing digital work requests for the larger Consumer Product Organization Focused on ensuring initiatives have measurable value, usability, are feasible to build and ensure stakeholders support it. Confirmation of business value aligned to digital initiatives, stakeholder communications and delivery of digital value proposition communications to various executive level stakeholders Build relationships with key stakeholders representing digital teams and assets Keep stakeholders informed of status and manage risk to move initiatives forward Work with stakeholders to identify the value of digital requests, using data to forecast performance technology needs Represent stakeholder needs to business partners for prioritization, planning, and strategic direction of products Lead and assist in the removal of hurdles which could negatively impact productivity, project timelines, performance, or the customer experience aligned to digital assets Lead and manage direct resources and indirect resources in a matrixed environment, that support digital assets and projects You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: 5 years of experience working in the digital space 5 years of experience working on in a product focused organization 3 years of experience leading/managing product managers Experience working with senior leaders, managing expectations and delivery dates Experience working with multi-disciplinary teams comprising product managers, project managers, marketers, and engineering Proven results-oriented individual with solid influencing, problem solving and negotiation skills Demonstrated user-centric experiences with positive impacts to engagement and KPIs Ability to travel about 10% Preferred Qualifications: Experience with Aha, CA Rally, and Workfront Reporting and Analytics proficiency Proven ability to prioritize competing work requests Proven detail oriented Proven solid ability to absorb and make sense of data to direct decision making Proven ability to turn complicated inputs into a clear, communicable vision Proven outstanding communication skills Proven outstanding conflict management skills Careers with UnitedHealthcare. Work with a Fortune 5 organization that's serving millions of people as we transform health care with bold ideas. Bring your energy for driving change for the better. Help us improve health access and outcomes for everyone, as we work to advance health equity, connecting people with the care they need to feel their best. As an industry leader, our commitment to improving lives is second to none. California, Colorado, Connecticut, Nevada, New York City, or Washington Residents Only: The salary range for California, Colorado, Connecticut, Nevada, New York City, or Washington residents is $118,000 to $226,800. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives. ---All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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