Senior Medical Assistant- Primary Care Missouri City
Location: Missouri City
Posted on: October 16, 2020
At Houston Methodist, the Sr. Medical Assistant (MA) position
functions as an expert and demonstrates highly competent knowledge
in the more technical and advanced examinations and treatments
necessary to communicate appropriately and carry out delegated
medical assistant level tasks under the direct supervision
Physician and/or Registered Nurse for assigned patient populations,
for providing high quality support of patient care and services.
This position oversees appropriate scope of practice (i.e. Hand
Hygiene Validator, EMR super-user). The Sr. MA position assists
with patient examinations, procedures, diagnostic studies,
treatment, and dressing changes. This position also performs
general administrative duties in accordance with CLIA, HIPAA, NCQA
and government standards, as well as company policies and
procedures. The Sr. MA position participates in patient care which
is under the direction of a physician and within the scope of a
medical assistant. This position may also be required to schedule
patient appointments, ensure medical necessity compliance, and
verify eligibility for care. Other duties for the Sr MA position
include independently and expertly performing the duties and
responsibilities of preceptor and clinical resource to MAs,
training and orienting others as appropriate.
HOUSTON METHODIST EXPERIENCE EXPECTATIONS
o Provide personalized care and service by consistently
demonstrating our I CARE values:
- INTEGRITY: We are honest and ethical in all we say and do.
- COMPASSION: We embrace the whole person including emotional,
ethical, physical, and spiritual needs.
- ACCOUNTABILITY: We hold ourselves accountable for all our
- RESPECT: We treat every individual as a person of worth, dignity,
- EXCELLENCE: We strive to be the best at what we do and a model
for others to emulate.
o Focuses on patient/customer safety
o Delivers personalized service using HM Service Standards
o Provides for exceptional patient/customer experiences by
following our Standards of Practice of always using Positive
Language (AIDET, Managing Up, Key Words)
o Intentionally rounds with patients/customers to ensure their
needs are being met
o Involves patients (customers) in shift/handoff reports by
enabling their participation in their plan of care as applicable to
the given job
PRIMARY JOB RESPONSIBILITIES
.Job responsibilities labeled EF capture those duties that are
essential functions of the job.
PEOPLE - 25%
1. Role models and promotes a positive work environment that
actively assists interprofessional care team to achieve optimal
department results. Makes contributions to the work effort as a
whole, by leading and initiating problem resolution within the work
unit. Facilitates teamwork by anticipating the need for assistance
and responding positively to requests for assistance.
2. Collaborates with all members of the interprofessional health
care team by actively communicating and reporting pertinent patient
care information and data in a comprehensive manner. Teaches peers
to critically think by verbally expressing rationale for decisions
and follows up consistently. Facilitates open, professional,
communication to achieve mutual understanding, role modeling by
3. Independently executes the duties and responsibilities of
preceptor, serves as a clinical resource in the department, using
advanced skills and competencies, guiding and mentoring colleagues
though processes in order to provide optimal patient care. Provides
structured feedback with examples.
SERVICE - 30%
1. Provides care to patients visiting the clinic under the direct
supervision of a Physician,
Registered Nurse, or clinic leadership procedures, using cultural
diversity and inclusion principles. Complete pre-visit planning
workflow prior to visit whenever possible, including completing
and/or requesting appropriate documentation. In collaboration with
the provider team, anticipates the needs of the specific patient
2. Communicates with patient, obtains and documents vital signs
(i.e., pulse rate, temperature, blood pressure, weight, and
height), chief complaint(s), preforms medication(s) review,
discusses/reviews medical and social history (as appropriate).
Documents, in patient s electronic medical record (EMR). care
administered, all diagnostic measurements, treatments and
procedures in accordance with established policies and.
3. Follow-up with patient as appropriate to ensure compliance with
recommendations, medications, lab/x-ray results, special visits,
PCP visits, dieticians, diabetes educators, etc. Ensures patient
utilization and activation of MyChart.
4. Provides care coordination with hospital, ED, consulting
physicians and/or community resources whenever appropriate to
including handling patient inquiries.
5. Role models behaviors and skills, through peer-to-peer
accountability, towards improving department score for patient
QUALITY/SAFETY - 25%
1. Reports observations, conditions and problems of patients to the
physician and/or nurse. Recognizes abnormal clinical findings and
reports them appropriately. Provides for the privacy of patients
and families, keeping the safety of the patient in mind.
2. Accurately performs routine tests on patients such as EKG, rapid
strep, urinalysis, and urine pregnancy tests.
3. Sterilizing instruments and equipment; prepare, clean and
maintain exam and treatment rooms, as well as supplies and
FINANCE - 10%
1. Responsible for stocking exam rooms, taking inventory, and
2. Uses resources efficiently; does not waste supplies.
Self-motivated to independently manage time effectively and
prioritize daily tasks, minimizing incidental overtime. Role models
effective time management and coordinates colleagues to meet the
overall demands of the department.
GROWTH/INNOVATION - 10%
1. Develops skills of team members and continually assists with
improving skills, performance and outcomes. Actively participates
in professional development and the development of ongoing
educational activities at a department-based level.
2. Offers innovative solutions through participation in performance
improvement activities. Completes and updates the individual
development plan (IDP) on an on-going basis.
This job description is not intended to be all inclusive; the
employee will also perform other reasonably related business/job
duties as assigned. Houston Methodist reserves the right to revise
job duties and responsibilities as the need arises.
o High School diploma or equivalent education (examples include:
GED, verification of homeschool equivalency, partial or full
completion of post-secondary education, etc.)
o Five (5) years medical assistant experience with highly complex,
chronic disease management or in a specialty discipline
CERTIFICATES, LICENSES AND REGISTRATIONS REQUIRED
o Medical Assistant Certification through an approved credentialing
certification agency within one year of employment, i.e. American
Association of Medical Assistant, American Medical Technologists,
or Emergency Medical Technician.
Equal Employment Opportunity. Houston Methodist is an Equal
Equal employment opportunity is a sound and just concept to which
Houston Methodist is firmly bound. Houston Methodist will not
engage in discrimination against or harassment of any person
employed or seeking employment with Houston Methodist on the basis
of race, color, religion, sex, sexual orientation, gender identity,
national origin, age, disability, status as a protected veteran or
other characteristics protected by law.
VEVRAA Federal Contractor priority referral Protected Veterans
Keywords: Methodist, Missouri City , Senior Medical Assistant- Primary Care Missouri City, Healthcare , Missouri City, Texas
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