Retail Sales Associate

Company: The UPS Store
Location: Missouri City
Posted on: November 24, 2022

Job Description:

The Retail Sales Associate delivers world-class customer service to all retail customers by receiving and processing packages for UPS, courier shipment, US Postal, serving as a Notary, operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products services, and best-value options and exhibits confidence by knowing best practices related to the industry. The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.RESPONSIBILITIES: Delivers outstanding customer service to walk-in customers and telephone inquiries. Continuously practices good listening skills with customers, UPS Store team members, and leadership. Takes ownership of the customer's shipping needs and offers viable solutions. Takes action to learn all product and service offerings, alternative solutions, and industry trends. Operates all equipment, software, and devices in an expert fashion and is willing to teach others. Maintains a clean, organized, and safe working environment. Performs other duties as assigned. Assist in merchandising the center, including: stocking shelves with product, ensuring a clean and orderly appearance of product, informing appropriate personnel of inventory levels for re-ordering supplies, being informed of product specifics. Participate in all Center required training modules to help improve customer experience and increase overall salesQUALIFICATIONS High school diploma or GED required Retail/customer service experience Good communication and people skills Able to cross sell and up sell products and services Excellent packing skills Strong computer skills, including Microsoft Office and Adobe Suites Outstanding phone skills Strong verbal and written communication skills, including spelling and math Prompt, reliable, and responsible Able to lift 40+ pounds Dependable and Reliable. Willingness to become a notary.Job Types: Full TimePay: $10.00 - $11.00 per hourShift: Day shift Evening shiftWeekly day range: Weekend availabilityWork Location: One locationJob Type: Full-timePay: $8.00 - $12.00 per hourShift: 8 hour shift Day shiftWeekly day range: Weekend availabilityAbility to commute/relocate: Missouri City, TX 77459: Reliably commute or planning to relocate before starting work (Required)Work Location: One location

Keywords: The UPS Store, Missouri City , Retail Sales Associate, Hospitality & Tourism , Missouri City, Texas