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Customer Service Floater

Company: HJ Staffing
Location: Missouri City
Posted on: May 3, 2021

Job Description:

Customer Service Floater Position

We're on the lookout for a Floater to join our FLEX Teamto be the primary link between COVID 19 response team department and the public.

We're looking for acustomer service personnel who can tackle issues, complaints, and inquiries head on all while keeping customer satisfaction at the forefront of their decision-making and communication.

We will providehours to you with employee call outs, vacations, and holiday call out support. We would like to extend to you such hours on a Part-time(PRN). OnceFull-Time hours are available, you will qualify for immediate consideration and placement.

Serious applicants only. Immediate starts and must be able to report to work on time.

Must be open to pick up shiftsMonday-Friday 7:45AM - 5:00PM, Saturday-Sunday 8:00 AM - 1:00 PM

Responsibilities

Work consists of routine and repetitive tasks, processes, or operations requiring the selection and execution of simple actions

Identify customers' needs; clarify their information; research their issues; then provide solutions and/or alternatives to solve their problem

Build sustainable relationships and engage customers by going the extra mile when you can

Meet or exceed personal/team qualitative and quantitative targets

Good attendance and adherence to work schedule

Must have a positive attitude

Requirements

Previous experience in a customer support role

Empathetic customer focus, flexibility to manage many different personality types

Ability to multi-task, set priorities, and manage time effectively

High school degree

Must clear background check and drug test. A reference check will be completed upon request.

Keywords: HJ Staffing, Missouri City , Customer Service Floater, Other , Missouri City, Texas

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