Dairy Deli Frozen Clerk
Company: Fiesta Mart
Location: Missouri City
Posted on: June 17, 2022
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Job Description:
JOB BRIEF
Under direct supervision, the Dairy Deli Frozen Clerk will provide
friendly, courteous, and helpful service. This position will assist
customers, clean display cases, and clean shelves. They will also
clean, fill and rotate the self serve displays within the Dairy
Deli Frozen Department.
DESCRIPTION OF TASKS:
The Dairy Deli Frozen Clerk begins the shift by assessing the
department and checking for product expiration dates. The clerk
will properly face and restock the department by utilizing various
metal carts to obtain product from the refrigerated and dry stock
areas. The metal carts are also used to carry product when rotating
product within the department. This position will scan items with
certain expiration dates and discount the products from the regular
inventory. This person will also review ads and ensure there is
adequate product available for the forthcoming ads. If necessary,
orders will be placed for more product to meet the needs of the
ads. As time permits, this position will also organize the back
refrigerated and dry stock areas.
DUTIES AND ESSENTIAL FUNCTIONS:
* Provides customer service in a friendly, fast, and efficient
manner.
* Assists the Dairy Deli Frozen Manager maintaining correct
merchandising schematics, properly displaying merchandise,
rotation, and cross-merchandising.
* Checks dates on all dairy and frozen items.
* Handles all damaged and spoiled products according to company
policy and assists in controlling the level of damaged goods.
* Follows department sanitary procedures and work methods to extend
product life cycles.
* Adheres to all company and Dairy Deli Frozen Department operation
standards, policies, and procedures.
* Follows health, safety, and sanitation standards.
* Performs other duties and responsibilities as required or
requested.
EDUCATION/TRAINING/EXPERIENCE/LICENSE REQUIRED:
Experience
Dairy Deli Frozen experience is a plus.
Preferred Field of Expertise
* Ability to follow company customer service procedures.
* Demonstrated prior customer service skills or related
experience.
* Ability to interact with customers and coworkers.
* Ability to understand and follow directions.
* Ability to multi-task in a fast paced environment.
Skills
Communication- written and oral skills (Bilingual English/Spanish a
plus)
Problem identification and resolution.
PHYSICAL DEMANDS: The physical demands described are representative
of those that must be met by an employee to successfully perform
the essential function of this job. Fiesta Mart is an Equal
Opportunity Employer. Reasonable accommodations may be made as
needed to enable individuals with disabilities to perform
A. STANDING:
Continuously, throughout the shift while stocking and facing
product, loading and unloading carts.
B. WALKING:
Continuously, throughout the shift, while moving within the
department, going to the back stock areas and replenishing
product.
C. SITTING:
Very Rarely
D. CLIMBING:
Intermittently, throughout the course of the shift, utilization of
a step stool or a two step metal step stool with locking wheels may
be necessary to access higher level product or the top of display
cases.
E. BENDING:
Continuously, throughout the day while loading and unloading
product, shelving products, facing products, and cleaning.
F. KNEELING:
Rarely, while stocking, facing or cleaning items, or shelving
product.
G. LIFTING:
Under 10 lbs. - Continuously, smaller items such as individual
products.
11 to 25 lbs. - Continuously, larger dairy deli frozen products
26 to 40 lbs. - Frequently, boxes of various dairy deli frozen
product are often in this weight range.
41 to 55 lbs - Less Frequently, boxes of product such plastic jugs
of juices.
Over 55 lbs. - Less Frequently, larger crates or flats of product
such as milk or juices.
H. CARRYING:
Under 10 lbs. - Continuously, moving smaller items from carts to
display cases.
11 to 25 lbs. - Continuously, moving larger dairy deli frozen
products from carts to display cases.
26 to 40 lbs. - Frequently, moving product boxes to the floor from
the storage areas.
41 to 55 lbs - Less Frequently, moving larger product boxes onto
the floor using metal roller carts.
Over 55 lbs. - Less Frequently, moving larger boxes from pallets in
storage to the metal roller carts.
I. BALANCING:
Intermittently, while utilizing two different types of step
stools.
J. PULLING:
Frequently, pulling roller carts of product around the department
or storage area. Pull flats or boxes of product.
K. PUSHING:
Intermittently, pushing roller carts of product around the
department or storage area. Push flats or boxes of product, or
individual products.
L. CROUCHING:
Frequently, facing and stocking product. Cleaning shelving and
storage areas.
M. STOOPING:
Frequently, facing and stocking product. Cleaning shelving and the
storage areas.
N. REACHING:
Above shoulder height - Frequently, facing and stocking product.
Cleaning responsibilities.
At shoulder height - Continuously, facing and stocking product.
Cleaning responsibilities.
Below shoulder height - Continuously facing and stocking product.
Cleaning responsibilities.
O. CRAWLING:
Very Rarely, while cleaning.
P. TWISTING:
Frequently, facing and stocking product. Cleaning the department
and stock areas.
Q. EYE, HAND, FOOT COORDINATION:
Frequently, facing product. Opening boxes with box cutters. Using
hand held scanner.
MACHINES, TOOLS, EQUIPMENT, AND WORK AIDS:
Roller carts, two step metal step stools with locking wheels, box
cutters, manual pallet jack, scanner, apron, paper hat
WORKING AROUND MOVING MACHINERY:
Forklift, power pallet jack, manual pallet jack.
MATERIALS AND PRODUCTS:
Items consistent with working within a grocery store.
ENVIRONMENTAL CONDITIONS:
100% indoors: inside of the market, refrigerated stock area or dry
stock area. Temperatures will range from 30 degrees to 95 degrees,
dependent upon the stock area.
HAND COORDINATION: (when applicable)
Right hand, left hand, both hands, how often and how long.
Major hand - Dominant hand, continuously, throughout the day while
performing all job duties.
Fine Manipulation - Less Frequently, while working with product and
the scan gun.
Gross Manipulation- Frequently, holding product. While stocking or
facing.
Simple Grasping- Continuously, holding various products or cleaning
supplies.
Power Grip- Continuously, while moving larger items, rolling carts,
or rolling bins.
NOTE: Additional responsibilities within the position's purpose may
be assigned. Fiesta Mart reserves the right to change this job
description at any time based on business conditions and needs.
This document does not create an employment contract, implied or
otherwise, other than an "at will" relationship.
Keywords: Fiesta Mart, Missouri City , Dairy Deli Frozen Clerk, Other , Missouri City, Texas
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