Commericial Lines Customer Service Representative (Murray Insurance & Financial Services)

Company: Acrisure
Location: Missouri City
Posted on: June 14, 2022

Job Description:

Murray Insurance & Financial Services, an Acrisure agency partner, is looking to expand our team with a motivated, team and detail oriented Commercial Lines CSR that will grow to be an intricate part of our culture. The position is best suited for an individual seeking a long-term career in the Insurance Industry and who is looking to partner with a company who promotes personal and professional growth.

The Commercial Lines Customer Service Representative. This person will provide prompt, accurate, and courteous service to clients, carriers and coworkers.

Essential Duties and Responsibilities:

• Use agency tools (i.e.: AMS 360, ) service a high volume of clients
• Monitor Follow-Up on a daily basis for outstanding items such as endorsements, renewals, quotes, recommendations, etc
• Process incoming mail, emails, and voice mails in a timely manner. Answer incoming phone calls
• Assist in training other employees at managers request
• Capacity to work on other campaigns for the Agency in conjunction with regular workload when needed. Perform special projects at managements request
• Maintain knowledge of company underwriting criteria, rating procedures, and marketing policies
• Process Certificates of Insurance
• Order MVRs
• Process Audit Recommendations
• Detail oriented
• Communicate with clients and carriers
  
  Competencies:
  
  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must have Excellent Verbal and written communication skills.
    
    Education and/or Experience:
    
    • High School Diploma or the recognized equivalent, required
    • CSR Background Required
    • Insurance Background Preferred
    • P & C License is preferred
      
      Computer Skills:
      
      • Basic comprehension of Microsoft Suite, including the ability to create and edit an excel spreadsheet, the ability to create and edit a word document, and fluent with the functions of Outlook
        
        Other Qualifications:
        
        • Must be organized, detail oriented, and efficient with excellent verbal and written communications skills
        • The ability to effectively work well with others
        • Must possess a high level of problem-solving skills and a positive, team-oriented attitude is necessary to deal with a large variety of personalities
          
          Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
          
          • Moderate stress due to regular deadlines and daily challenges
          • High finger dexterity while typing documents and forms
            
            Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
            
            • Workstations are individual office with moderately high sides
            • The noise level in the work environment is usually moderate
              
              We offer a competitive salary and a comprehensive benefits package which includes: Medical, Prescription, Dental, Vision, Paid Time Off, 401k plan, Life and Disability Insurance. Murray Insurance also pays for continuing education courses
              
              Murray Insurance and Financial Services is an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to their race, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status, domestic partner status, or medical condition.
              
              Acrisure is committed to employing a diverse workforce. All applicants will be considered foremploymentwithout attention to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran or disability status.
              
              To Executive Search Firms & Staffing Agencies: Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Acrisures property, and Acrisure will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting Acrisures Human Resources Talent Department.
              
              https://www.acrisure.com/acrisureacastaffprivacynotice/

Keywords: Acrisure, Missouri City , Commericial Lines Customer Service Representative (Murray Insurance & Financial Services), Sales , Missouri City, Texas